Guru is an online freelance marketplace designed to assist businesses in hiring freelance workers for contract work. With hourly, project-based, and recurring payments options as well as its SafePay feature that stores payments in escrow until a job has been completed successfully, Guru provides companies access to talented freelance workers they need for projects they commission.
Help Center of this site provides comprehensive answers to commonly asked questions, while also including customer service contact numbers for quick support.
Freelance marketplace
Guru is a freelance marketplace that allows clients to locate freelancers for contracted work. Offering free posting of jobs and multiple search tools to quickly locate talent, it features a large pool of freelancers who provide 24/7 support services as well as 24/7 client assistance – yet is often associated with underqualified and unprofessional freelancers.
Guru clients may pay for projects per hour, task, fixed price contract with milestone payments, recurring weekly or monthly payments and more. Guru uses its proprietary Safe Pay system to make sure freelancers get paid for their work.
Marketing services guru.com is user-friendly, providing each user with their own personalized dashboard that summarizes interactions on the site. Furthermore, there is a helpful FAQ page and phone line available Monday to Friday from 9am-6pm EST for any issues that may arise.
Freelance jobs
Now that businesses recognize the value of freelancers, now is an excellent time to begin seeking freelance work. There are plenty of freelance jobs online which may or may not require an annual subscription fee – regardless of this factor, these sites provide high-quality, reliable workers for almost any project.
Gigster is one of the premier freelance tech work sites, featuring jobs for software designers to cybersecurity specialists. Their vetting process and strong emphasis on transparency makes Gigster an excellent platform for experienced freelancers.
Fiverr is another good option with its vast pool of freelancers around the globe and relatively low fees; however, ongoing issues have surfaced between buyers and sellers regarding arbitrations between each other. Fiverr charges an industry standard 2.9% handling fee which must also be included when paying your freelancer – this fee covers any hourly and milestone-based payments from your buyer.
Payments
If you’re a freelancer who receives their payment through Guru, there are various methods of withdrawing it – direct bank transfer, PayPal and Payoneer among them – but these will incur fees and take time. Furthermore, Guru charges a project fee which is deducted from each client payment made to you, with that fee showing up in your Cash Account on Guru.
Pay depends on both your project and location. For instance, a USD job that only pays out in EUR may incur withdrawal fees and an opaque currency conversion rate from Guru. To avoid such unfair charges, Wise multi-currency borderless accounts provide real exchange rates while giving more control of your finances – you can even use them to buy bids or membership packages through Guru!
Customer service
Guru customer service freelancers offer expert advice and assistance, from answering frequently asked questions to providing technical support – they have all your customer experience needs covered! Their skills include knowledge management, project management, communication & collaboration. Their talents also extend to creating a better internal culture as well as improving bottom lines by decreasing support costs through organizing FAQs, support processes, canned responses & tech stack tips which they surface throughout employee workflows for seamless customer experiences.
